FAQs

Covid-19 Update: We are open and fulfilling orders. Some orders may run behind a few days because of the current circumstances.  We will keep you updated about your order.  At the present time, we are only accepting and shipping orders within the United States.

How long does it take to receive my order?

Orders typically ship out in 4-13 Business Days. We print all our orders in the United States. After checkout your order is sent to production, where your order will be custom printed and then shipped to you. 

How can I track my order?

You will receive an email once your order has shipped along with your tracking link.

How does the apparel fit?

Please refer to the sizing charts on each product page.  Note that women's racerback tank tops tend to run approximately 1 size smaller.  

How can I contact you?

We would love to hear from you!  Please see our Contact Us page to send a message.  In most cases, we will respond within 24 hours.

Do you offer refunds?

Absolutely. If you don't love your Words of Faith Tees item, we will refund you 100% of your money back. Refunds must be processed within 60 days of delivery of your order. Item must be in the same condition as you received it and unwashed.  If the return is due to a packaging error, defect, or manufacturing issue, please send us a picture. If not, you just have to cover the shipping.  Please email customercare@wordsoffaithtees.com with your name, order number, and reason for returning.

How can I exchange an item?

Hassle-free exchanges! Please customercare@wordsoffaithtees.com with your name, order number, and reason for exchanging. If the exchange is due to a packaging error, defect, or manufacturing issue, please include a picture. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost.

 

Who is WordsOfFaithTees.com?
WordsOfFaithTees.com is operated by Words of Faith, LLC ,a small family-operated business in western Ohio.  We focus on creating high quality custom printed Christian faith based and inspirational apparel and accessories.  All products are designed and printed in the United States.

 

WordsOfFaithTees.com uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and our servers. This connection protects your sensitive data. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our site is hosted by Shopify Inc. (NYSE:SHOP). Backed by the leading ecommerce platform enables us to offer 99.99% uptime and 24/7 monitoring. With a large network of servers placed across the world, we can offer you a secure, robust, and performant ecommerce experience. Our site is also certified Level 1 PCI DSS compliant, the highest level of security certification. This certification signifies we're in compliance with standards for security policies, technologies and ongoing processes that protect our payment systems from breaches and theft of cardholder data.